1. Introduction

Nex-Trends LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using our website, services, or communications.

2. Information We Collect

We may collect the following types of information:

Information you provide directly: Name, business name, email address, phone number, and any other information you submit through our website forms, quizzes, or direct communications.
Information collected automatically: Website usage data, browser type, IP address, and pages visited — collected through standard analytics tools.
Information from third-party platforms: If you interact with our services through GoHighLevel, our AI voice agent (Nex), or other platforms, relevant interaction data may be captured and stored within those systems.

3. How We Use Your Information

We use collected information to: deliver and improve our services, respond to inquiries and support requests, send relevant marketing communications (with your consent), book and manage appointments, trigger automated follow-up workflows, and comply with legal obligations.

4. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from Nex-Trends related to our services. You may opt out at any time. See our SMS Opt-In Policy below for full details.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (such as GoHighLevel) solely to deliver our services. These providers are required to handle your data securely and in accordance with applicable law.

6. Data Retention

We retain your information for as long as necessary to deliver our services and meet legal requirements. You may request deletion of your information at any time by contacting us.

7. Cookies

Our website may use cookies to improve your browsing experience. You may disable cookies in your browser settings, though some features may not function properly as a result.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at [email protected].

9. Security

We implement reasonable security measures to protect your information. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes by updating the date at the top of this page.

12. Contact

Nex-Trends LLC — Anthem, AZ
Email: [email protected]
Phone: 971-260-7929